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Works with: Anything with an IP address, such as a network switch, an unmanaged panel or an IP camera without a supported API.

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Before you start

  1. Make sure ICMP isn’t blocked between the Collector and the device.

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Add the device

  1. In the portal, go to Devices and select New device.
  2. Choose the Collector that can reach the device, and set Protocol to ICMP Ping.
  3. Enter the settings below and save. The Collector picks up the new device within five minutes.
Tags are set under Advanced (JSON) → Tags in the device form, as a JSON object, for example {"ping_count": "5"}.

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Readings

These values appear under Device Information on the device page, and can be checked in Room Readiness routines.

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Commands

Each command is a button on the device page, and can be used in Room Readiness routines.
Windows Collectors: set the tag ping_privileged to true on each ping device. Windows only allows raw ICMP, and the Collector service already runs with the rights it needs.